Educational Consulting Privacy Policy
Effective Date: July 1, 2026
At Mindset Matters LLC ("Mindset Matters," "we," "our," or "us"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, complete forms, book consultations, purchase services, or otherwise interact with us.
By using our website or services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following information when you voluntarily provide it:
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Full name
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Email Address
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Phone number
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Parent or guardian information
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Student information (such as grade level, educational goals, or other details you choose to share)
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Appointment requests
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Contact form submissions
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Payment information (processed securely through third-party payment providers)
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Any additional information you choose to provide during consultations or coaching sessions
We may also automatically collect certain technical information, including:
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IP address
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Browser type
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Device information
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Pages visited
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Website usage statistics
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Cookies and similar technologies
How We Use Your Information
Your information may be used to:
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Respond to inquiries
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Schedule consultations and coaching sessions
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Deliver educational consulting services
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Process payments
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Communicate appointment confirmations and reminders
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Provide requested resources and information
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Improve our website and client experience
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Maintain business records
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Comply with legal obligations
Student Information
Our services often involve discussing a student's educational goals and planning. We request that only a parent, legal guardian, or authorized adult provide information regarding a minor.
Student information is used solely to provide personalized educational consulting services.
Payment Information
Payments are securely processed through trusted third-party payment providers. Mindset Matters LLC does not store full credit card or payment information on our servers.
Cookies & Analytics
Our website may use cookies and analytics tools to enhance your browsing experience, understand website performance, and improve our services.
You may disable cookies through your browser settings if you choose.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information only when:
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Necessary to provide requested services
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Working with trusted third-party service providers (such as booking or payment platforms)
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Required by law
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Necessary to protect our legal rights
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
While no online system can guarantee complete security, we strive to use commercially reasonable methods to protect your information.
Your Rights
You may request to:
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Access the personal information we maintain about you
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Correct inaccurate information
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Request deletion of your information (subject to legal and business recordkeeping requirements)
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Opt out of future communications
To make a request, please contact us using the information below.
Third Party Links
Our website may contain links to third-party websites, including educational resources and external organizations. We are not responsible for the privacy practices or content of those websites.
Children's Privacy
Our website is intended for use by parents, guardians, educators, and adult clients. We do not knowingly collect personal information directly from children under the age of 13 without parental involvement.
Changes to This Privacy Policy
Mindset Matters LLC reserves the right to update or modify this Privacy Policy at any time. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is used, please contact us:
Mindset Matters LLC
Chattanooga, Tennessee
Email: mindsetmattersllc@outlook.com
Office Hours:
Monday-Friday
4:00 PM - 7:00 PM EST
By Appointment Only
Thank you for trusting Mindset Matters LLC. We are committed to protecting your privacy while providing personalized educational consulting and coaching services that help students and families move forward with confidence.